Freight Coordinator
About the role:
As a freight coordinator, you will play a vital role in delivering efficient logistics and transportation solutions within a brokerage environment. In this position, you will be responsible for overseeing carrier onboarding and ensuring compliance with federal and state regulations. Your primary focus will be maintaining constant communication with carriers and tracking freight movements from origin to destination.
What’s in it for you:
- Competitive Salary
- We are committed to nurturing your professional development to accelerate your career growth
- Comprehensive health coverage, dental insurance, and 401k plan
- Dynamic and supportive work environment
- Continuous Learning and skills Enhancement
What you’ll be doing:
- Oversee carrier onboarding and compliance with federal and state transportation
regulations - Verification of carrier contracts and ensuring all loads are following policy and
procedure - Consistently track and trace your freight movements from origin to destination,
and take full responsibility for any occurrences, while solving them both
constructively and efficiently - Maintain contact with your carriers and any other parties that will be handling
your freight to ensure the shipper and consignee are aware of any challenges or
issues that may arise - Continuously develop your carrier base allowing for optimal solutions for
customers - Manage existing operational accounts and continuously exude the highest level
of customer service - Minor accounting duties, including but not limited to verification of contract rates,
accounting reconciliations, and locating shipping manifests and paperwork
What you need:
- Have the drive, assertiveness, passion, and dedication to succeed in the logistics
industry - Ability to work independently while supporting an overall team mentality
- Ability to multitask in a fast-paced environment with rapidly changing priorities
- Ability to work in a blended role of operations and sales in an office environment
- Manages complex transactional or emotional customer and carrier situations
promptly and professionally - Able to handle and prioritize high call volumes and carrier inquiries.
- Ability to read, write, and speak English fluently
- Well organized detail orientated individual who takes pride in their work
- Ability to multitask, managing multiple phone lines, emails, freight management
system, quoting, load board bids
Where you’ll be:
635 Seventh St W Suite 100, Cincinnati, OH 45203
