Operations Management Internship

About the role:

During our operations management internship, you will be working alongside many experienced logistics professionals. They will train you in everything you need to know and you will get to have on-the-job experience. You will learn about topics related to logistics, transportation, technology, and business in general.

What’s in it for you:
  • Competitive hourly rate
  • Flexibility around class schedule
  • Room and opportunity for growth within the company
  • We are committed to nurturing your professional development to accelerate your career growth
  • Dynamic and supportive work environment
  • Cutting edge Sales tools and resources
  • Continuous learning and skills enhancement
What you’ll be doing:
  • Present multiple modes of transportation to your customer base, allowing yourself to build a complete transportation and supply chain solution for the customer
  • Prepare rates and to prospective business partners and gain lucrative opportunities that will assist you in successfully meeting your monthly, quarterly, and team goals and initiatives
  • Dispatch to your carriers, and properly update your loads within our transportation management system, ensuring all of your loads are following policy and procedure
  • Consistently track and trace your freight movements from origin to destination, and take full responsibility for any occurrences, while solving them both constructively and efficiently
  • Maintain contact with your carriers and any other parties that will be handling your freight to ensure the shipper and consignee are aware of any challenges or issues that may arise
  • Continuously develop your carrier base allowing for optimal solutions for your customers
  • Manage existing business accounts and continuously exude the highest level of customer service
  • Coordinators are required to have on call responsibilities and along with weekend work as needed.
What you need:
  • All majors are welcome to apply
  • Have the drive, assertiveness, passion and dedication to succeed in the logistics industry
  • Ability to work independently while supporting an overall team mentality
  • Ability to multitask in a fast paced environment with rapidly changing priorities
  • Ability to work in a blended role of operations and sales in an office environment
  • Manages complex transactional or emotional customer situations promptly and professionally
  • Able to handle and prioritize high call volumes and customers inquiries
  • Ability to read, write, and speak English fluently
  • Inside sales or telemarketing experience; will need to be able to successfully deliver a sales pitch over the phone
  • Well organized detail orientated individual who takes pride in their work
  • Ability to multitask; managing multiple phone lines, emails, freight management system, quoting, load board bids
Where you’ll be:

635 Seventh St W Suite 100, Cincinnati, OH 45203