Operations Management Internship

About the role:

During our operations management internship, you will be working alongside many experienced logistics professionals. They will train you in everything you need to know and you will get to have on-the-job experience. You will learn about topics related to logistics, transportation, technology, and business in general.

What’s in it for you:

Competitive hourly rate
Flexibility around class schedule
Room and opportunity for growth within the company
We are committed to nurturing your professional development to accelerate your career growth
Dynamic and supportive work environment
Cutting edge Sales tools and resources
Continuous learning and skills enhancement

What you’ll be doing:

Present multiple modes of transportation to your customer base, allowing yourself to build a complete transportation and supply chain solution for the customer
Prepare rates and to prospective business partners and gain lucrative opportunities that will assist you in successfully meeting your monthly, quarterly, and team goals and initiatives
Dispatch to your carriers, and properly update your loads within our transportation management system, ensuring all of your loads are following policy and procedure
Consistently track and trace your freight movements from origin to destination, and take full responsibility for any occurrences, while solving them both constructively and efficiently
Maintain contact with your carriers and any other parties that will be handling your freight to ensure the shipper and consignee are aware of any challenges or issues that may arise
Continuously develop your carrier base allowing for optimal solutions for your customers
Manage existing business accounts and continuously exude the highest level of customer service
Coordinators are required to have on call responsibilities and along with weekend work as needed.

What you need:

All majors are welcome to apply
Have the drive, assertiveness, passion and dedication to succeed in the logistics industry
Ability to work independently while supporting an overall team mentality
Ability to multitask in a fast paced environment with rapidly changing priorities
Ability to work in a blended role of operations and sales in an office environment
Manages complex transactional or emotional customer situations promptly and professionally
Able to handle and prioritize high call volumes and customers inquiries
Ability to read, write, and speak English fluently
Inside sales or telemarketing experience; will need to be able to successfully deliver a sales pitch over the phone
Well organized detail orientated individual who takes pride in their work
Ability to multitask; managing multiple phone lines, emails, freight management system, quoting, load board bids